Getting Help for Emergencies & Every Day Problems

911 Service - Emergency Assistance - (Life and property are at risk NOW)

Hints: Don't hang up; be prepared to provide location and call-back information; be ready to answer who, what, where, when, why, how, and weapons (if applicable).

Non-Emergency Assistance - (Not an emergency, but a response is needed):

Police - 601-960-1234
Fire - 601-960-1392
Fire Marshall - 601-960-2018

Fire Permits - 601-960-2018
Animal Control - 601-960-1774
Pothole Patrol - 601-960-7684

City Action Line - Call 311

or web site:

for information about City programs and services, or to report problems

You will be given a tracking number to check back on the status of problems reported

“Zero In on Solid Waste” Hot Line: 601-960-0000

Residents may call the hotline from 8:00 a.m. until 5:00 p.m. Monday through Friday for prompt, efficient responses to questions or complaints about garbage pickup or curbside recycling collection.  The hotline can also be used to report litter and illegal dumping on public rights-of-way, or to inquire about other solid waste programs.  All existing office numbers currently listed for the Solid Waste Division will remain in service, as well. For more information waste disposal programs, visit the Solid Waste Division’s website at:

City of Jackson Phone Numbers
Mayor's Office   601.960.1084
Anonymous Tip Line tip411 (text JPD + tip) 847411
Animal Control   601.960.1771
City Clerk   601.960.1035
Water Department   601.960.2000
Public Works   601.960.2091
Community Improvement   601.960.1054
Police   601.960.1234
Fire   601.960.1392
Constituent Services   601.960.1084
Parks & Recreation   601.960.0471
Municipal Court   601.960.1947
Library   601.968.5810
Chamber of Commerce   601.948.7575
Tourism Bureau   601.960.1891
Zoo   601.352.2580

The above information is from the City of Jackson's web site and is posted here for convenience. For more information check with their site at

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